CANCELLATION POLICY
Last Updated: 11-Nov-2025
We at Auremi take utmost care to ensure that every product you receive meets the highest standards of quality, hygiene, and safety.
Due to the personal and cosmetic nature of our products, we follow a strict yet transparent Cancellation Policy as outlined below.

1. CANCELLATION POLICY
• Orders can be canceled within 2 hours of placing them or before dispatch, whichever is earlier.
• Once the order has been shipped, cancellation is not possible.
• To request cancellation, email info@auremicare.com with your order number and reason.

2. EXCHANGES
We currently do not offer product exchanges due to hygiene and quality control protocols.

3. MISSING, WRONG OR INCOMPLETE ORDER
If any item is missing from your order, or you have received a wrong product, please notify us within 24 hours of delivery along with unboxing video proof.
Our team will verify and process a suitable resolution — replacement, partial refund, or full refund — based on evidence.

4. NON-RETURNABLE ITEMS
The following items are non-returnable:
• Opened or used personal care products.
• Items not in original packaging.
• Products purchased during special discounts or clearance sales.

5. FRAUDULENT CLAIMS
Auremi reserves the right to reject refund or replacement requests if the claim appears fraudulent, exaggerated, or without sufficient evidence.

6. GOVERNING LAW
This policy shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Delhi NCR, India.

7. CONTACT US
For any grievance or support:
Write Us: info@auremicare.com