RETURN / REFUND / CANCELLATION POLICY
Last Updated: 11-Nov-2025
We at Auremi take utmost care to ensure that every product you receive meets the highest standards of quality, hygiene, and safety.
Due to the personal and cosmetic nature of our products, we follow a strict yet transparent return and refund policy as outlined below.

1. RETURN POLICY
To maintain product hygiene and safety, we do not accept returns once a product is opened, used, or tampered with.
However, we will accept returns only in the following cases:
• You have received a damaged or leaked product.
• You have received a wrong item that differs from your order.
To initiate a return, please email info@auremicare.com within 48 hours of delivery along with:
• Order number
• Product images and unboxing video
• Description of the issue
Once approved, we will arrange pickup through our courier partner or request you to ship the item back to us.

2. REFUND POLICY
• Refunds are processed only after product inspection and approval by our Quality Team.
• Refunds will be issued to the original payment method within 7–10 working days of approval.
• In case of COD orders, we may request your bank account or UPI details to process the refund.
Please note: Refund amount excludes any shipping charges paid at checkout.

3. CONTACT US
For any grievance or support:
Write Us: info@auremicare.com